ERP or CRM
All about ERP, CRM, DMS, and MRP software solutions, including setup process, main features, top offers available, infrastructure solutions
CRM
Customer Relationship Management
CRM is a software solution designed to manage interactions with customers and potential customers. It helps businesses track customer interactions, manage leads, and provide personalized communication to customers. CRM enables businesses to provide exceptional customer experiences by creating a customer-centric approach and improving customer satisfaction.
ERP
Enterprise Resource Planning
ERP is a software solution that integrates all aspects of a business’s operations, including finance, manufacturing, supply chain management, and human resources. It provides a centralized database for all departments to access, improving communication and collaboration across the organization. ERP helps businesses streamline their operations and improve efficiency, leading to a better customer experience.
CRM system: benefits
Above-mentioned features and functionalities of the CRM software will help you grow your business, generate more sales and retain customers, but here are some real stats about CRM effectiveness
+300%
Increasing the conversion rate
+29%
Increase business profitability
+34%
Іncrease the productivity of the sales team
+74%
Simplifying access to the database
MRP
Material Requirements Planning
MRP is a software solution designed to help manufacturing businesses manage their inventory and production schedules. It enables businesses to plan production schedules based on demand, track inventory levels, and optimize production processes. MRP improves the consumer experience by ensuring that products are available when customers need them.
DMS
Document Management System
DMS is a software solution designed to manage, store, and track documents electronically. It enables businesses to organize and access documents quickly, reducing the risk of lost or misplaced files. DMS improves the client experience by providing easy access to information and enabling businesses to respond quickly to client requests.
